Shipping Policy

At LomineOfficial.com, we strive to deliver your orders quickly and safely.

Processing Time

All orders are processed within 1–2 business days.
You will receive a confirmation email once your order has shipped, including tracking information.

Shipping Times

Delivery times may vary depending on your location:

Netherlands & Belgium: 1–2 business days
Rest of Europe: 2–5 business days
USA, Canada, and other international locations: 7–14 business days

Please note: These are estimated delivery times and may vary due to customs, holidays, or unforeseen delays.

Shipping Costs

Shipping fees are calculated at checkout based on your location and order weight.
Any customs or import duties for international orders are the responsibility of the customer.

Order Tracking

Once your order has shipped, you will receive an email with tracking information.
You can use this information to monitor your shipment until it reaches your address.

Lost or Damaged Packages

LomineOfficial is not responsible for packages lost or damaged during shipping by the carrier.
If your package is lost, please contact us at support@lomineofficial.com so we can assist you.

Limited Drops

For our monthly limited drops, please note that items once sold out will not be restocked.
If a package is returned, the customer must cover the cost of reshipping.

Free shipping

We offer fast, secure shipping with tracking on every order.

Customer service

You can reach us anytime at support@lomine.com — we usually reply within 24 hours

Limited Monthly Drops

We release limited drops monthly — once sold out, they never return

Secure payment

Payment Methods

We accept a variety of payment options to make your shopping experience easy and secure. You can pay with credit/debit cards, PayPal, and other popular methods.

What sizes do you offer?

We offer a wide range of sizes. Check our size chart on each product page to find your perfect fit.

How can I return or exchange an item?

Returning or exchanging is easy within 30 days of receiving your order. Visit our returns page for instructions.

What payment methods do you accept?

We accept credit/debit cards, PayPal, and other popular payment options for a safe and easy checkout.

BUILT FTOM NOTHING

TAKE YOUR CHANCHE

This is your last chance to own this piece.

Once it’s sold out, it will never be restocked.

Each design is released only once —

and every month, a new drop replaces the last.

LOMINE doesn’t repeat.

We move forward.